ined, was a strategic mechanism to use modern technology to track service delivery to citizens.
Additionally, all managers will be given new phones with a dedicated contact number linked to the systems being set up.
Dr Jinapor stressed that the phones were meant to ensure that managers received reports on time and responded to them on time.
“The main issue is the time of response. The centre is not just for updates, it’s also to track transformers as well,” he said.
The Minister said a short code and a number linked to the system will be made available to citizens to report power situations to the authorities.
Furthermore, he indicated that a number of electric motorcycles and pickup trucks will be distributed to ECG districts to facilitate their operations.
According to him, the Ministry of Energy was deliberately equipping the ECG with the necessary tools to deliver better services to the citizens.
Dr Jinapor said the managers and engineers would be held accountable for every failure to provide a quality, safe and stable power supply in the region and the country.
He observed that various projects were being carried out by the energy sector players to increase the energy generation capacity in the region as the population grew.
“Very soon we’re going to have over 1000 MW situated here in Kumasi, a strategic location,” he said.
Dr Jinapor therefore implored the workers of the ECG to give their best to the sector and cautioned them not to attempt to sabotage the system.
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